Phil Urban

Phil Urban

Phil Urban is a visionary leader and the CEO of Mitchells & Butlers, one of the UK’s largest operators of pubs, bars, and restaurants. With a career that spans decades in the hospitality and retail sectors, he has brought transformative strategies to the business, steering it through a dynamic industry landscape. Appointed CEO in 2015, Phil is known for his commitment to excellence, innovation, and a customer-centric approach that has elevated the company’s diverse portfolio of brands, including Toby Carvery, Miller & Carter, and All Bar One.

Before joining Mitchells & Butlers, Phil held senior leadership roles at Whitbread and Grosvenor Casinos, where he honed his expertise in operational excellence and brand development. His ability to adapt to market trends and focus on long-term growth has been instrumental in building trust with stakeholders and employees alike. Under his guidance, Mitchells & Butlers has embraced sustainability, digital innovation, and quality, ensuring it remains a leader in the hospitality industry.

Phil Urban’s inspiring leadership is characterized by resilience, forward-thinking strategies, and a deep passion for creating memorable guest experiences. His vision continues to shape Mitchells & Butlers as a company that not only meets customer expectations but sets new standards in the hospitality world.

Mitchells & Butlers PLC

UK hospitality leader with iconic brands, offering exceptional dining experiences. Mitchells & Butlers PLC is a leading operator of pubs, bars, and restaurants in the UK, with a rich heritage that dates back to the late 19th century. The company operates an extensive portfolio of over 1,700 venues across the country, encompassing beloved brands such as Toby Carvery, Harvester, All Bar One, Miller & Carter, and Browns. Known for providing quality food, drinks, and excellent hospitality, Mitchells & Butlers has established itself as a cornerstone of the UK’s dining and leisure industry.

Headquartered in Birmingham, the company has a strong focus on sustainability, innovation, and creating memorable experiences for its customers. From investing in eco-friendly practices to leveraging digital technology for seamless guest services, Mitchells & Butlers remains dedicated to adapting to modern consumer preferences while staying true to its core values. With a diverse range of offerings, the company caters to a wide spectrum of dining and social occasions, from family-friendly meals to sophisticated evenings out.