
All 2021 embarkation and disembarkation operations will take place from the Arena & Convention Centre (ACC Liverpool) so that the additional requirements relating to Covid protocols can take place. Please do not travel to Liverpool Cruise Terminal where the ship is berthed as you will not be able to check-in here. You should travel directly to ACC Liverpool, where all passenger operations will take place and then you will be transferred by Cruise Shuttle Bus to Liverpool Cruise Terminal.The passenger operations taking place at ACC Liverpool, include:
* Long stay parking
* Passenger drop-off
* Baggage drop-off
* Passenger lateral flow test
* Baggage reclaim
* Passenger pick-up
* Cruise shuttle bus to/from the ship
We manage and facilitate alongside berthing to visiting ships in the heart of the city. We’re just footsteps from Liverpool’s UNESCO World Heritage waterfront and offer a warm welcome to all guests, crew and visitors. We actively promote Liverpool as a world-class cruise destination around the globe encouraging cruise ships to visit the city. We aim to exceed passenger expectations at every stage of their journey. We change perceptions by ensuring guests experience Liverpool as the modern, thriving, dynamic, cosmopolitan destination we know it to be. We work hand in hand with partners to drive economic impact through spend in the leisure, tourism and retail sectors as well as drive business towards our own maritime sector. We bring positive, quantifiable and measureable change to the lives of people, the community, the visitor economy and perception of the city. By 2023 we will have welcomed over 500 cruise ships carrying over 1 million international passengers and crew. This generates £72m to the local economy, with an additional 30m gross tonnage (GT) of shipping traffic to the River Mersey.