British Embassy, Astana, Kazakhstan

The British Embassy in Astana maintains and develops relations between the UK and Kazakhstan. If you’re in Kazakhstan and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +7 (7172) 556200. If you’re in the UK and worried about a British national in Kazakhstan, call 20 7008 1500. If you’re in Kazakhstan and you need advice which is not covered by reading our travel advice then you can contact us online. If you’re in Kazakhstan and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +7 (7172) 556200.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel. Apply online for an emergency travel document. If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf. If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Notarial and documentary services

We may be able to offer notarial services, including administer an oath, affirmation or affidavit; make a certified copy of a document, witness a signature. See the full list of notarial and documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Kazakhstan.

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